Mon–Sun 08:00–17:00 · 7 days a week
FAQ
Frequently asked questions
Good to Know
Need something that isn’t listed here? Send us a message and we’ll think along with you.
Is my booking confirmed right away?
Your form is a request first. VIDeMI Services checks the schedule, the scope of the work and any special requests, and then confirms personally.
Can I schedule a recurring cleaning?
Yes. You can request weekly, biweekly, monthly or as needed. We coordinate the recurring schedule with you.
Can I pass on special instructions?
Yes. Mention access, parking, pets, delicate surfaces, priority rooms and other points of attention in the request form.
Do you also offer commercial and event cleaning?
Yes. VIDeMI Services takes care of offices, vacation rentals, event spaces, construction and renovation handovers and specialist cleaning, among other things.
How is the price determined?
The price depends on the type of service, the size and condition of the location, frequency, time required and special requests. You get clarity before the appointment is confirmed.
What if my regular cleaner is sick?
We send a trained backup from our team, so your cleaning goes ahead as planned.
What if I'm not happy with a spot?
Let us know within 24 hours and we'll come back to fix it.
How Booking Works at VIDeMI Services
A clear process, personal confirmation and a team that knows exactly what’s needed.
What We Do
From homes to vacation rentals and offices—VIDeMI Services keeps it clean.
Professional cleaning with a personal touch
Reply within 3 hours during office hours